Monthly Silver Support
This monthly contract guarantees that your requests via Telephone, Email or Online Ticket will be responded to quickly and that we will proactively monitor your system notifying you of any issues we become aware off.
what does it Provide?
- guaranteed response times (max 4 hours)
- high priority remote support (scheduled within 4 hours)
- unlimited email based support requests
- proactive system monitoring
what does it Cost?
- $250 per month including 2 hours direct or telephone support
- $150 per hour for additional support requirements
what is the minimum Term?
- 1 month notice of cancellation is required
Price : $250/month
